Wengovisio user guide

From Wengowiki

Contents

Minimum requirements

The Wengovisio widget is supported by the following operating systems :

  • Microsoft Windows 2000/XP/Vista
  • Apple Mac Os X
  • GNU/Linux

You must have the latest version of the flash plugin, available at http://www.adobe.com/go/getflashplayer


How to connect your Wengovisio widget

Click on Admin
At the bottom right side of the Wengovisio widget, click on Admin in order to connect.


Identifiez vous
Enter your Wengo nickname and your password.


You are online
Now you are online.



How to configure the Flash plugin for the Wengovisio widget?

Here we will give you a few hints on how to configure the Wengovisio widget to avoid problems like one user not being able to hear/see the other one...


Right-click on the Wengovisio window ==> Settings


Right click => Settings


You're now in the Flash player settings window. This window is divided into 4 sections.


Privacy

The first thing to do is to allow button.wdeal.com to access your camera and microphone => choose Allow and check Remember if you do no want to be prompted each time you use the widget.


Allow and Remember


Local Storage

This section defines the user preferences regarding the cache size to be used by the Flash plugin with the widget. You can leave the default parameter (100ko)the way there are.


Local storage default parameters


Microphone

In this section you can choose the microphone you want to use.


You may have the choice between many recording devices such as your soundcard mic input or you webcam built-in microphone. Use the dropdown menu to choose a device.


Choose your recording device


You may also want to check "Reduce echo" as it can help to have a better sound quality


Image:Wvg4a.jpg


Video

Here you can select the webcam you want to use.


Choose your webcam


Once the camera is choosen, you can preview it's output by clicking the Flash-webcam.png icon


Click in the little box to refresh the view

You're done now, have fun using our widget :)


Common problems


The widget doesn't display correctly anymore

You have already used the Wengovisio widget, but now you can't see it anymore. It may come from your browser cache memory : clear your cache memory and the widget will appear.


My camera is well recognized but I still don't get any image

Please check tha no other application is using your camera and relaunch your web browser


I have no sound under GNU/Linux

- Check that you're using the latest version of the flash plugin

- Quit all other applications that may be using your soundcard

- kill esd or arts daemon depending on your desktop environment

See also

You can consult the official flash plugin help for more informations and troubleshooting